Regular maintenance includes cleaning the lens and mirrors, checking the alignment, ensuring proper ventilation, and lubricating moving parts. Always refer to the user manual for specific maintenance schedules and instructions.

First, check the power supply and connections. Ensure the lens and mirrors are clean and aligned. If the issue persists, consult the troubleshooting section of the user manual or contact our technical support team for assistance.

Our laser engraving machines range from $1,500 to $10,000, depending on the model, power, and additional features. Please visit our website or contact our sales team for detailed pricing information.

Delivery typically takes 5-10 business days within the continental United States. International shipping times vary depending on the destination. Expedited shipping options are available upon request.

Our standard warranty covers manufacturing defects and includes parts and labor for one year from the date of purchase. Extended warranty options are available for purchase.

Our machines vary in specifications, but common features include laser power ranging from 40W to 150W, engraving areas from 12×8 inches to 24×36 inches, and compatibility with various software like LightBurn and CorelDRAW. Specific details can be found on the product pages of our website.

Yes, our machines are compatible with popular third-party software such as LightBurn, CorelDRAW, and Adobe Illustrator. However, we recommend using the software provided with the machine for optimal performance.

Yes, we provide comprehensive user manuals, video tutorials, and live training sessions for new users. Additionally, our customer support team is available to assist with any questions or issues.

We offer a 30-day return policy for unused and undamaged products. Customers are responsible for return shipping costs. Please contact our customer service team to initiate a return.